F.A.Q.

F.A.Q.

The source for all your frequently asked questions!


Click on a question below to see the answer.

About The Show

1. What is Emerald City Comicon?

2. When is Emerald City Comicon?

3. When do tickets go on sale?

4. Where is it?

5. What are the hours?

6. I have never been to an event like this. What happens?

7. What are the photography/videography rules for ECCC?

8. Who are this year's guests?

9. How can I get updates on this year's show?

Rules and Policies

1. General

2. Passes

3. Alcohol/Smoking

4. Behavior

5. Cameras/Photography/Video

6. Cancellation policy

7. Weapons policy

8. Cosplay rules

9. Disability policy

10. What is Emerald City Comicon's Anti-Harassment Policy?

11. Can I bring a suitcase, stroller, handcart, or something similar to ECCC?

Passes, Tickets, and Badges

1. Where can I purchase passes for Emerald City Comicon?

2. Why do I need a pass?

3. How much does an ECCC pass cost?

4. What is a Celebrity Fast Pass?

5. What is a Deluxe Pass?

6. Are there any limits on Child Passes?

7. How many passes can I buy?

8. Will ECCC passes sell out?

9. Will you have passes for sale at the door?

10. I bought my pass online. What now?

11. Will ECCC passes be available at local stores?

12. Why are you not selling passes through local stores?

13. Can I buy a pass even if I don't live in the United States?

14. What payment methods are available for Pass purchase?

15. Can I get a refund on my pass(es)?

16. I am having a problem with my pass, can you help?

17. What is the difference between Passes, Tickets, and Badges?

18. What happened to the VIP pass?

Panels and Programming

1. What is a panel?

2. How do I request a panel?

3. I am having trouble submitting a panel request

4. I submitted a Panel Request, why have I not heard back?

5. Where is 'insert panel name here' being held?

6. I missed, forgot, could not get in, didn't know about 'insert panel name here' is there anything I can I do?

7. I saw a celebrity panel but did not get to ask my question, is there anything I can do about it?

8. I would like to see a panel but am concerned I might not get into see it. What can I do?

Celebrity Guests

1. Where are the celebrity guests located during the show?

2. How do I get a celebrity autograph?

3. Can I get anything signed?

4. What is an Autograph Session?

5. How much do autographs cost?

6. How many autographs can I buy?

7. How do I pay for an autograph?

8. If I don't want an autograph but want to meet a guest, may I just walk up and meet them?

9. When do Autograph Sessions start?

10. When do Autograph Sessions end?

11. What is a Celebrity Photo Op?

12. How do I get a Celebrity Photo Op?

13. How much do Celebrity Photo Ops cost?

14. How many Celebrity Photo Ops can I get?

15. How do I pay for a Photo Op?

16. How many people are allowed in one purchased Photo Op?

17. When do Photo Ops start?

18. When do Photo Ops end?

19. Are the celebrity guests there the whole time?

20. How early should I arrive for a Photo Op?

21. What if I miss the Photo Op I paid for?

22. Will I get a refund?

23. When do I get the print of my Photo Op?

24. Really?

25. Do I just get one Photo Op print?

26. What if I don't like the picture?

27. How long do re-prints take?

28. What is the digital copy?

29. Why can I take a cell phone photo with some celebrity guests, but not all?

30. Why do you not bring back the same celebrity guests year after year?

31. Why do you distinguish Celebrity Guest versus Voice Talent?

32. Do you take guest requests?